Privacy
Privacy policy
WA Web Utils is designed as a local-first browser extension for the WA Web workspace. This page explains the core privacy model used by the website and extension.
Extension settings, templates, tags, reminders, and workspace data are designed for browser-side use.
Login, payment, and subscription state are handled through ExtensionPay.
Export, backup, and report files are created on your device and saved by your browser.
Core principle
WA Web Utils is built to work inside the user’s browser environment. Customer conversation data is intended to stay local unless the user explicitly exports or downloads it.
Data we may process
- Extension settings, local workspace data, templates, tags, reminders, and scheduled actions stored in the browser.
- Deleted-message history captured after the feature is enabled, stored locally for Settings review and cleanup.
- Billing and account identity handled through ExtensionPay for login, payment, and subscription management.
- Support emails or troubleshooting details you send directly to support.
Billing and authentication
Login, payment, and subscription status are handled through ExtensionPay. WA Web Utils may store the resulting account state locally in the extension so features can be unlocked correctly.
Website analytics
The website may use Google Analytics to understand page visits and clicks on install, login, pricing, and support links. This helps measure which pages lead to Chrome Web Store installs and improve the website. Browser-level privacy controls such as Do Not Track may limit this measurement.
Deleted-message history
When enabled, WA Web Utils may keep a local browser-side history of captured deleted messages so you can review them in Settings. This data is intended to stay on your device and can be cleared from the extension UI.
Support communication
If you contact support, we may use the details you share, such as your billing email, screenshots, or issue description, only to troubleshoot, respond, and resolve your request.
Contact
For privacy questions, contact support@wa-plus.app.