Where is your data stored?
Prefer tools that keep notes, tags and templates in your browser unless you choose to export or sync them.
Buyer guide
How to choose a web chat CRM extension.
Compare chat CRM extensions on the things that matter: privacy, pricing, reliability, support and team features.
Buyer guide
How to choose a web chat CRM extension.
What permissions does it ask for?
Read the permissions on the store listing. A CRM sidebar should not need broad access to every site.
What happens when the chat app changes?
Extensions depend on the web app. Check how quickly the developer ships fixes and read recent reviews.
Is pricing predictable?
Look for clear monthly, six-month and yearly plans and a free plan you can test before you commit.
Can you export your data?
You should be able to export contacts, templates and reports to CSV and restore a backup.
Is there real support?
Look for a support page, an email address and a changelog.
1
Try the free tier
Notes, tags, reminders and templates work without paying.
2
Test on real chats
Spend a week with your actual workflow.
3
Decide with data
Check your follow-up rate and reply time before upgrading.
Where WA Web Utils fits
A lightweight workspace, not a heavy platform.
WA Web Utils focuses on notes, tags, reminders, templates, scheduling, campaigns and exports inside the web chat tab. Workspace data stays in your browser. Use this checklist on any tool you evaluate, including ours.
Ready
Test it on your own chats.
Install and judge by your own workflow.