Agencies

A chat CRM built for agencies managing client chats.

Give every account manager the same views, tags and templates.

WA Web Utils
WA Web Utils workspace

Agencies

A chat CRM built for agencies managing client chats.

01

Shared templates

Import and export template sets so the whole team replies the same way.

02

Client tags

Tag every chat by client and workstream.

03

Handoff notes

Leave context so a teammate can pick up a conversation cleanly.

04

Follow-up discipline

Reminders ensure nothing waits more than a day.

05

Campaign reports

Export delivery reports for your client updates.

06

Backup and restore

Move workspace data between browsers.

1
Install

Add WA Web Utils from the Chrome Web Store.

2
Create tags and a template

Pick the stages that match your workflow and save your most-repeated reply.

3
Set your first reminder

Attach a follow-up to a live conversation.

Get started

Set up in about five minutes.

Install the extension, open the web chat tab and the sidebar appears. Start with three tags and one template, then add reminders as you go.

Ready

Organize your agencies chats.

Install WA Web Utils and try it free.