Billing and login
Use your original payment email through the in-extension login flow to restore access.
Support
Get help without losing your workflow.
Use this page for billing, login, manual activation, deleted-message history, new-number chat, and broadcast readiness issues. The current published extension is version 5.3.5.
Billing loginFeature helpSupport checklist
1
Use the same email
Trial and paid access are tied to the email used in the extension billing flow.
2
Include the version
Send your extension version and the exact screen or action that failed.
3
Add context
For UI issues, include a screenshot. For billing issues, include your payment email.
Help topics
Common support paths.
Each topic follows the same support model: identify the account, describe the action, and share enough context to reproduce the issue.
Manual activation
Use support activation only when WA Web Plus support explicitly gives you a manual key.
Contact support
Email support@wa-plus.app with your payment email and issue summary.
Message any number
If you enter a local number without a country code, the extension uses your logged-in linked chat number for context.
Deleted history
Deleted-message records appear in Settings when the feature is enabled and can be cleaned there.
Bulk sending
Keep the browser chat workspace open and connected while sending. WA Web Plus reports failures instead of pretending a send worked.
Support checklist
Include the email you used for payment or login, your extension version, and the exact screen or action that failed.
When to attach screenshots
Attach screenshots for UI problems, deleted-message history problems, and any case where the screen state matters.
Broadcast issue details
For bulk or broadcast issues, mention whether the browser chat workspace was open, connected, and ready at send time.
Guide
Good reports get fixed faster.
The most useful support request describes what you expected, what happened instead, where it happened, and which account or linked chat number was involved.