Chat CRM
Track hot leads, missed replies, tags, notes, owner context, and next actions from the browser chat workspace.
Read CRM guideWhatsApp Web CRM extension
Run sales follow-ups from WhatsApp Web without losing context.
WA Web CRM adds a focused sales workspace to WhatsApp Web in Chrome, so teams can manage leads, notes, tags, reminders, templates, scheduled messages, broadcasts, and exports from the chat screen they already use.
Version 5.3.5Chrome Web StoreIndependent extension
Lead follow-upKeep next actions attached to active conversations.
Use cases
Built for sales teams that work from WhatsApp Web.
Each workflow has a dedicated guide so buyers and search engines can understand exactly what the extension does.
Message templates
Reuse approved replies for pricing, demos, onboarding, support answers, payment reminders, and campaign replies.
Read template guideMessage scheduler
Schedule follow-ups and timed messages so warm leads and customer commitments do not disappear in the chat feed.
Read scheduler guideBulk sender
Prepare campaign workflows with templates, pacing, readiness checks, duplicate review, and visible send status.
Read bulk guideUnsaved-number chat
Start conversations with new lead numbers from forms, sheets, ads, websites, and CRM exports without saving every contact first.
Read new-number guideDeleted-message history
Review locally captured deleted-message records from Settings when the feature is enabled and authorized for your workflow.
Read history guide1
Install from Chrome Web Store
Use the public WA Web CRM listing and open WhatsApp Web in Chrome.
2
Work from lead views
Prioritize conversations by reply need, sales stage, tag, reminder, or campaign state.
3
Export when needed
Move records to spreadsheets or CRM import workflows only when your team needs a handoff.
Positioning
A lightweight CRM layer, not a separate inbox.
The extension is designed for operators who already sell, support, recruit, teach, or coordinate from WhatsApp Web and need better follow-up discipline without moving every conversation into a heavy CRM first.
FAQ
Common WhatsApp Web CRM questions.
Is WA Web CRM affiliated with WhatsApp or Meta?
No. WA Web CRM is an independent Chrome extension and is not affiliated with WhatsApp or Meta.
Does it replace a full CRM?
It is best used as a lightweight operating layer for chat-first teams. Use exports when you need spreadsheet reporting, backup, or CRM import preparation.
Which feature should a sales team start with?
Start with lead views and reminders, then add templates, scheduling, and campaign preparation once daily follow-up is organized.
Install
Open WA Web CRM from the Chrome Web Store.
Use version 5.3.5 for the current public listing.