Chat CRM
Track hot leads, missed replies, tags, notes, owner context, and next actions from the WA Web workspace.
Read CRM guideWA Web CRM extension
Run sales follow-ups from WA Web without losing context.
WA Web Utils adds a focused sales workspace to WA Web in Chrome, so teams can manage leads, notes, tags, reminders, templates, scheduled messages, broadcasts, and exports from the chat screen they already use.
Chrome Web StoreSales workflowsIndependent extension
Lead follow-upKeep next actions attached to active conversations.
Use cases
Built for sales teams that work from WA Web.
Each workflow has a dedicated guide so buyers and search engines can understand exactly what the extension does.
Message templates
Reuse approved replies for pricing, demos, onboarding, support answers, payment reminders, and campaign replies.
Read template guideMessage scheduler
Schedule follow-ups and timed messages so warm leads and customer commitments do not disappear in the chat feed.
Read scheduler guideBulk sender
Prepare campaign workflows with templates, pacing, readiness checks, duplicate review, and visible send status.
Read bulk guideUnsaved-number chat
Start conversations with new lead numbers from forms, sheets, ads, websites, and CRM exports without saving every contact first.
Read new-number guideDeleted-message history
Review locally captured deleted-message records from Settings when the feature is enabled and authorized for your workflow.
Read history guide1
Install from Chrome Web Store
Use the public WA Web Utils listing and open WA Web in Chrome.
2
Work from lead views
Prioritize conversations by reply need, sales stage, tag, reminder, or campaign state.
3
Export when needed
Move records to spreadsheets or CRM import workflows only when your team needs a handoff.
Positioning
A lightweight CRM layer, not a separate inbox.
The extension is designed for operators who already sell, support, recruit, teach, or coordinate from WA Web and need better follow-up discipline without moving every conversation into a heavy CRM first.
FAQ
Common WA Web CRM questions.
Is WA Web Utils affiliated with Meta products?
No. WA Web Utils is an independent Chrome extension and is not affiliated with Meta products.
Does it replace a full CRM?
It is best used as a lightweight operating layer for chat-first teams. Use exports when you need spreadsheet reporting, backup, or CRM import preparation.
Which feature should a sales team start with?
Start with lead views and reminders, then add templates, scheduling, and campaign preparation once daily follow-up is organized.
Install
Open WA Web Utils from the Chrome Web Store.
Install the extension, open WA Web in Chrome, and start with lead views, templates, reminders, and scheduled follow-ups.